Privacy Policy
Effective Date: 15/08/2026
Alexander Home Care Agency (“we,” “us,” “our”) operates the website https://alexanderhca.com/ (the “Site”). This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our Site or use our services. We are committed to ensuring the privacy and security of your information.
Business Name: Alexander Home Care Agency
Email: [email protected]
Phone: +1 (203) 200-7016
1. Information We Collect
We may collect the following types of information:
Personal Identification Information: Name, email address, phone number, and any other details you voluntarily provide via contact forms or when requesting services.
Non-Personal Identification Information: Browser type, device type, IP address, and browsing patterns on our Site (collected via cookies).
2. How We Use Your Information
We collect your information for the following purposes:
To provide and manage home care services.
To respond to your inquiries, questions, and/or requests.
To send periodic emails regarding updates, services, or related information.
To improve customer service and website functionality.
3. Sharing of Customers Information
We respect your privacy. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Messaging and SMS Policy (Terms and Conditions)
By providing your phone number, you agree to be contacted by Alexander Home Care Agency via SMS regarding your inquiry, care services, pricing, and related updates.
Message Frequency: Varies.
Message and Data Rates: May apply depending on your carrier plan.
Opt-Out: You can opt out of SMS at any time by replying STOP.
Help: For assistance, reply HELP or email us at [email protected].
5. Cookies and Tracking Technologies
Our Site may use “cookies” to enhance user experience. You can choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly.
6. Data Security
We implement appropriate data collection, storage, and processing practices, as well as security measures, to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.
7. Third-Party Links
Our Site may contain links to other websites. We do not control the content or privacy practices of these sites and are not responsible for their privacy policies.
8. Children’s Privacy
Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. When we do, we will revise the effective date at the top of this page. We encourage users to frequently check this page for any changes.
10. Your Acceptance of These Terms
By using this Site, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use this Site.
11. Contacting Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Alexander Home Care Agency
Email: [email protected]
Phone: +1 (203) 200-7016
SMS Terms & Conditions
1- SMS Consent Communication:
Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2- Types of SMS Communications:
If consent has been given to receive text messages from Alexander Home Care Agency LLC messages may be received related to the following:
Appointment reminders
Follow-up messages
Daily Checkups
Team updates
Shift Updates
Example: “Hello, this is a reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”
3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, up to SMS messages per week may be received related to Appointment reminders, Follow-up messages, Daily Checkups, Team updates, and Shift Updates.
4- Potential Fees for SMS Messaging:
Standard message and data rates may apply, depending on the carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5- Opt-In Method:
Opt-in to receive SMS messages from Alexander Home Care Agency LLC can be done in the following ways:
By filling out a website form located at: https://alexanderhca.com/contact-us
6- Opt-Out Method:
Opting out of receiving SMS messages can be done at any time by replying “STOP” to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.
7- Help:
For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at https://alexanderhca.com/
Additional Options:
If SMS messages are not desired, the SMS consent box on forms can be left unchecked.
8- Standard Messaging Disclosures:
Message and data rates may apply.
Opt out at any time by texting “STOP.”
For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages.
Message frequency may vary.